Privacy Policy
Effective Date: January 1, 2024. Your privacy and trust are paramount to Norton Management Services.
1. Introduction
This Privacy Policy describes how Norton Management Services LLC (“Norton Management Services,” “we,” “us,” or “our”), operating nortonlandscapealaska.com, collects, uses, and safeguards information when you visit our website, request earthwork or landscaping quotes, or interact with our services in Wasilla, Palmer, and the surrounding Matanuska-Susitna Borough, Alaska.
2. Information We Collect
We may collect information you provide directly to us through online forms, emails, or telephone calls, including:
- Contact Details: Full name, telephone number, email address, physical property address, and Mat-Su Borough parcel/lot details.
- Project Scope Information: Service requests (e.g., gravel pad dimensions, boulder wall linear footage, snow removal commercial lot square footage, excavation depth), timelines, and site access conditions.
- Technical & Usage Data: IP address, browser type, device information, and referring URL collected automatically through standard web server logs.
3. How We Use Your Information
We use the information we collect solely for business operations and customer service purposes:
- To schedule on-site visits and deliver accurate, itemized project estimates.
- To coordinate heavy equipment dispatch, D-1 gravel hauling, and winter storm snow plowing operations.
- To communicate project updates, contract agreements, change orders, and billing invoices.
- To comply with state contractor reporting, municipal permitting, and 811 Alaska Digline locate requirements.
4. Information Sharing & Non-Disclosure
We do not sell, rent, trade, or monetize your personal data to third parties. We only share information with trusted service providers assisting in our business operations (such as aggregate suppliers, engineering partners, utility locator services, and secure merchant payment gateways) under strict confidentiality terms, or when required by Alaska state law.
5. Cookies and Analytics
Our website may use standard cookies and analytics tools to assess page performance, load times, and search engine visibility. You can configure your browser to reject cookies; however, some site features may operate with reduced functionality.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or alteration. All web communications are transmitted using secure HTTPS encryption.
7. Contact Us Regarding Your Data
If you have questions, corrections, or requests regarding this Privacy Policy or your personal information, please contact our administrative dispatch office: